General
Monaca is a development environment for smartphone applications provided by Asial Corporation. Monaca does not only provide a development environment at your fingertips, but also allows everyone to develop smartphone applications easily.
Yes, you can but there are some limitations for free users. For more information related to types of Monaca accounts and their usage, please refer to Monaca Subscription Plan.
Cordova Core Plugin is a mobile application development framework, based on the open source Apache Cordova project. It was originally developed by Nitobi which was acquired by Adobe. Monaca utilizes Cordova Core Plugins to access the unique features of smartphones using JavaScript. For more information of using Cordova Core Plugins in Monaca, please refer to Cordova Plugins and Cordova documentation .
Please inquire using our Community Forum or Support Service for the issues concerning Monaca such as technical questions, requests, practical business use and etc.
Yes. There is no loss of project data or Monaca backend data due to plan changing. But please be aware that if the number of active projects exceeds the limit of projects allowed by your plan, you will not be able to create new projects unless you archive or delete some of them. Please refer to Monaca Subscription Plan about the number of projects allowed for each plan.
Management API keys themselves are not deleted after switching plan. But Management API can be called only when the current plan is Gold or above.
Yes. For the Gold Plan upward, we accept blanket contracts of multiple accounts. In case of five or more accounts, we recommend you to contact us for volume discount.
- Pro plans are auto-renew.
- Business plans can be chosen to be auto-renewed. (Only when using a credit card)
- Enterprise plans cannot be automatically renewed.
You may choose between monthly and yearly contract periods. In case of a year-long contract, you will receive 2 months discount.
Excluding the Enterprise Plan, all other plans accept credit card payment.
Under the Basic Plan, you are allowed to build three times per 24 hours per account. The encountered error builds are not counted. Please be aware that this count is applied to all of your projects.
For Basic and Personal plan, you can use the built-in Cordova plugins such as ChildBrowser, DatePicker, Bluetooth and so on. Please refer to Third-party Cordova Plugins for all the built-in Cordova plugins provided by Monaca. However, in order to add another custom Cordova plugin, you need to have a Gold or Platinum plan. To add a custom Cordova plugin, please refer to Custom Cordova Plugins.
In order to unregister your Monaca account, please do as follows:
- 1.
- 2.Click on Unregister link.
- 3.Fill in the password of your current account and information about the unregistration.
- 4.Finally, click on Unregister button.
When you unregister, there will be no refund of the charge that has already been paid.
After the sign-up process, a confirmation email will be sent from
[email protected]. If you haven't received the email, please check:- settings of your mail server and mail application
- junk mailbox
If you still couldn't find the email, please sign up again with a different email address.
For those who are using the paid plan, you can purchase the support tickets from our support desk. Basic account users are not eligible to buy them.
Before purchasing, our support team will do an estimation of how many tickets are necessary to provide the answer. However, you can still ask us to purchase the necessary amount of support tickets.
- 1.We will ask about your problem and the details.
- 2.We will estimate and describe how many tickets are necessary tocomplete the order.
- 3.After the approval, the support tickets will be charged from yourregistered credit card.
We are only offering Monaca Enterprise to the company subscriptions.
In order to reset your password, please do as follows:
- 1.Open Monaca login page.
- 2.Click on Forgot password? link.
- 3.Enter your email address and click on request E-mail button. Then, an email titled
Please Reset Your Passwordis sent to your email address. - 4.Click on the link in the email to reset your password.
Last modified 1yr ago