Monaca Docs
  • Monaca
  • Create Your First App
  • Release Notes and Updates
    • Privacy Manifest Requirement for iOS Apps
    • Plugin uses-permission Tag Deduplication Feature
    • iOS Monaca Debugger Discontinuation & Alternative Features
    • Error submitting to iOS App Store (ITMS-90165)
    • Build error in cordova-custom-config
    • Cordova 11 changes
    • Cordova 10 changes
    • Cordova 9 changes
    • New Monaca CLI and Localkit
    • Migration from Cordova to Capacitor
  • Product Guides
    • Monaca Development Overview
    • Monaca Cloud IDE
      • Overview
      • Features in the Monaca Cloud IDE
      • Integrated Terminal
      • Editor Shortcuts
      • Project Dependencies
        • File and Folder Structure
        • JS/CSS Components
        • Cordova Plugins
        • Custom Cordova Plugins
      • Version Control
        • Introduction
        • GitHub Integration
        • Git SSH Integration
      • Monaca CI
        • Overview
        • Deploy Services
        • Deploy to Appetize.io
        • Deploy to DeployGate
        • Deploy to Firebase
      • Build
        • Building for iOS
          • Building an iOS App
          • Build Settings between Monaca and Xcode
        • Building for Android
        • Building for Electron
          • Building on Windows
        • Building for PWA
        • Building for Windows
        • Build Environment Settings
        • Common Build and Application Upload Errors
        • Build History
      • Distribution
        • App Store Distribution
          • App Store Connect Guide
          • iOS App Upload Feature
        • Google Play Distribution
        • Amazon Appstore Distribution
        • Non-market App Distribution
      • Download App Package
      • Tutorial
    • Monaca Localkit
      • Overview
      • Pairing and Debugging
      • Remote Building and Publishing
      • Troubleshooting Guide
      • Tutorial
    • Monaca CLI
      • Overview
      • Monaca CLI Commands
      • Pairing and Debugging
      • Project Dependencies
        • File and Folder Structure
        • JS/JSS Components
        • Cordova Plugins
        • Custom Cordova Plugins
      • Remote Building and Publishing
      • Troubleshooting Guide
      • Tutorial
    • Monaca Debugger
      • Functionalities
      • Installation
        • Monaca Debugger for Android
        • Monaca Debugger for iOS
        • Monaca Debugger for Android Emulator
      • Usage
      • Custom Build Debugger for iOS
      • iOS App Simulator Build
      • Troubleshooting Guide
      • Tutorials
    • Team Dashboard
    • Quick Viewer
    • Migrating from Other Platforms
      • Key Points
      • Cloud IDE preview function settings
      • Migrating from Angular
      • Migrating from Ionic
      • Migrating from React
      • Migrating from Vue
      • Migrating from PhoneGap
        • Key Differences
        • Guide for PhoneGap Build Users
        • Guide for PhoneGap CLI Users
        • Guide for PhoneGap Desktop App Users
      • Migrating from Telerik
  • Build App
    • Build for iOS
      • Creating a Private Key and CSR
      • Creating a Certificate
      • Updating Provisioning Profiles
  • Tutorials
    • Monaca Cloud IDE Tutorial
      • Part 1: Starting a Project
      • Part 2: Running Monaca Debugger with Monaca Cloud IDE
      • Part 3: Building a Monaca App
      • Part 4: Publishing a Monaca App
    • Monaca Localkit Tutorial
      • Part 1: Starting a Project
      • Part 2: Running Monaca Debugger with Monaca Localkit
      • Part 3: Building a Monaca App
      • Part 4: Publishing a Monaca App
    • Monaca CLI Tutorial
      • Part 1: Starting a Project
      • Part 2: Running Monaca Debugger with Monaca CLI
      • Part 3: Building a Monaca App
      • Part 4: Publishing a Monaca App
    • Electron Tutorial
      • How to Use a NPM Package
      • How to Use a Web API
    • Barcode Scanner Plugin
    • Cordova SQLite Storage Plugin
    • Cordova Google Analytics Plugin
    • Cordova Firebase Plugin
    • Cordova In-app Purchase Plugin
    • Cordova AppVersion Plugin
    • Cordova Ionic Keyboard Plugin
    • Cordova Social Sharing Plugin
    • NIFCLOUD mobile backend
    • Phonegap Push Plugin
  • API Reference
    • Monaca API
      • Monaca Cloud & Remote Build API Guide
      • Utilities
    • Core Cordova Plugins
      • Cordova 11.0
        • Battery Status Plugin
        • Camera Plugin
        • Device Plugin
        • Device Motion Plugin
        • Device Orientation Plugin
        • Dialogs Plugin
        • File Plugin
        • Geolocation Plugin
        • InAppBrowser Plugin
        • Media Plugin
        • Media Capture Plugin
        • Network Information Plugin
        • Splashscreen Plugin
        • Vibration Plugin
        • StatusBar Plugin
      • Cordova 10.0
        • Battery Status Plugin
        • Camera Plugin
        • Device Plugin
        • Device Motion Plugin
        • Device Orientation Plugin
        • Dialogs Plugin
        • File Plugin
        • Geolocation Plugin
        • InAppBrowser Plugin
        • Media Plugin
        • Media Capture Plugin
        • Network Information Plugin
        • Splashscreen Plugin
        • Vibration Plugin
        • StatusBar Plugin
        • Whitelist Plugin (Android Only)
      • Cordova 9.0
        • Battery Status Plugin
        • Camera Plugin
        • Contacts Plugin
        • Device Plugin
        • Device Motion Plugin
        • Device Orientation Plugin
        • Dialogs Plugin
        • File Plugin
        • File Transfer Plugin
        • Geolocation Plugin
        • Globalization Plugin
        • InAppBrowser Plugin
        • Media Plugin
        • Media Capture Plugin
        • Network Information Plugin
        • Splashscreen Plugin
        • Vibration Plugin
        • StatusBar Plugin
        • Whitelist Plugin (Android Only)
    • Third-party Cordova Plugins
      • Advanced HTTP Plugin
      • PhoneGap BarcodeScanner Plugin
      • Cordova Custom Config Plugin
      • DatePicker Plugin
      • Share Plugin (Android)
      • WebIntent Plugin (Android)
    • Monaca Power Plugins
      • Monaca HTML5 Resource Encryption
      • Monaca In-App Updater
      • Monaca Secure Storage
      • Barcode Scanner Plugin
      • Android build memory size setting
    • Service Integration
      • Repro
      • AppsFlyer
    • Configuration Files
      • Android
        • Android Configuration
        • config.xml
        • AndroidManifest.xml
      • iOS
        • iOS Configuration
        • config.xml
        • MonacaApp-Info.plist
  • Samples & Tips
    • Sample Apps
      • AdMob
      • Twitter Single Sign-on App
      • Facebook Single Sign-on App
      • Flickr
      • TODO App
      • BirthYear App
      • Break the Bricks
      • Train Catalog App
      • Omikuji Fortune Telling App
      • Clock App
      • Memo Application
      • RSS Reader App
      • Hello World App
    • Tips & Tricks
      • Playing Sound and Music
      • Control the Splash Screen
      • Using Database
  • Features
    • Push Notification
    • SNS Authentication
    • Database
  • FAQ
    • General
    • IDE
    • Build
    • Release
    • Subscription
      • How to Use Activation Code
    • Application
    • Usage
    • Debugger
  • Supported Environments
  • Trouble Shooting
    • Preview Log repeats to reload (Vue packages version mismatch error)
  • Monaca Product Website
  • 日本語
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On this page
  • What is Monaca?
  • Can I use Monaca for free?
  • What is Cordova Core Plugin?
  • Can I develop commercial smartphone applications using Monaca?
  • I don't understand something about Monaca. Where can I ask questions?
  • If I change my plan, will my project data remain intact?
  • Will management API keys published while on a Gold/Platinum Plan become unusable after switching to the Basic Plan?
  • Can I make a blanket contract for multiple accounts?
  • Is my plan renewed automatically?
  • How long is the period of a Monaca contract?
  • How can I pay?
  • How many builds are allowed under the Basic Plan?
  • Will the Cordova plugin become unusable under the Basic Plan?
  • How to unregister my Monaca account?
  • I haven't received a confirmation email. What should I do?
  • How can I buy the support tickets?
  • Can I switch to Enterprise plan?
  • How to reset my password?

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  1. FAQ

General

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Last updated 3 years ago

Was this helpful?

What is Monaca?

Monaca is a development environment for smartphone applications provided by Asial Corporation. Monaca does not only provide a development environment at your fingertips, but also allows everyone to develop smartphone applications easily.

Can I use Monaca for free?

Yes, you can but there are some limitations for free users. For more information related to types of Monaca accounts and their usage, please refer to .

If you are new to Monaca and interested to try it, please for free to start.

What is Cordova Core Plugin?

Cordova Core Plugin is a mobile application development framework, based on the open source Apache Cordova project. It was originally developed by Nitobi which was acquired by Adobe. Monaca utilizes Cordova Core Plugins to access the unique features of smartphones using JavaScript. For more information of using Cordova Core Plugins in Monaca, please refer to and .

Can I develop commercial smartphone applications using Monaca?

Yes, please make the most use of Monaca. Use our if you have any questions.

I don't understand something about Monaca. Where can I ask questions?

Please inquire using our or for the issues concerning Monaca such as technical questions, requests, practical business use and etc.

For more information, pleaser refer to .

If I change my plan, will my project data remain intact?

Will management API keys published while on a Gold/Platinum Plan become unusable after switching to the Basic Plan?

Management API keys themselves are not deleted after switching plan. But Management API can be called only when the current plan is Gold or above.

Can I make a blanket contract for multiple accounts?

Yes. For the Gold Plan upward, we accept blanket contracts of multiple accounts. In case of five or more accounts, we recommend you to contact us for volume discount.

Is my plan renewed automatically?

  • Pro plans are auto-renew.

  • Business plans can be chosen to be auto-renewed. (Only when using a credit card)

  • Enterprise plans cannot be automatically renewed.

How long is the period of a Monaca contract?

You may choose between monthly and yearly contract periods. In case of a year-long contract, you will receive 2 months discount.

How can I pay?

Excluding the Enterprise Plan, all other plans accept credit card payment.

How many builds are allowed under the Basic Plan?

Under the Basic Plan, you are allowed to build three times per 24 hours per account. The encountered error builds are not counted. Please be aware that this count is applied to all of your projects.

Will the Cordova plugin become unusable under the Basic Plan?

How to unregister my Monaca account?

In order to unregister your Monaca account, please do as follows:

  1. Click on Unregister link.

  2. Fill in the password of your current account and information about the unregistration.

  3. Finally, click on Unregister button.

When you unregister, there will be no refund of the charge that has already been paid.

I haven't received a confirmation email. What should I do?

After the sign-up process, a confirmation email will be sent from info@monaca.mobi. If you haven't received the email, please check:

  • settings of your mail server and mail application

  • junk mailbox

If you still couldn't find the email, please sign up again with a different email address.

How can I buy the support tickets?

For those who are using the paid plan, you can purchase the support tickets from our support desk. Basic account users are not eligible to buy them.

Before purchasing, our support team will do an estimation of how many tickets are necessary to provide the answer. However, you can still ask us to purchase the necessary amount of support tickets.

  1. We will ask about your problem and the details.

  2. We will estimate and describe how many tickets are necessary to

    complete the order.

  3. After the approval, the support tickets will be charged from your

    registered credit card.

Can I switch to Enterprise plan?

We are only offering Monaca Enterprise to the company subscriptions.

How to reset my password?

In order to reset your password, please do as follows:

  1. Open Monaca login page.

  2. Click on Forgot password? link.

  3. Enter your email address and click on request E-mail button. Then, an email titled Please Reset Your Password is sent to your email address.

  4. Click on the link in the email to reset your password.

Yes. There is no loss of project data or Monaca backend data due to plan changing. But please be aware that if the number of active projects exceeds the limit of projects allowed by your plan, you will not be able to create new projects unless you archive or delete some of them. Please refer to about the number of projects allowed for each plan.

For Basic and Personal plan, you can use the built-in Cordova plugins such as ChildBrowser, DatePicker, Bluetooth and so on. Please refer to for all the built-in Cordova plugins provided by Monaca. However, in order to add another custom Cordova plugin, you need to have a Gold or Platinum plan. To add a custom Cordova plugin, please refer to .

Go to .

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